COVID-19: Staying Safe and Well

Guidance and advice on how to stay safe and well. 


To stay up to date with government guidance and advice on coronavirus.

GOV.UK Website

NHS Choices

For guidance on coronavirus symptoms and how to stop the spread of infection.

NHS Choices Website

North Hertfordshire District Council

Local guidance on service updates and how to stay safe.

NHDC Website

National Domestic Abuse Helpline: Refuge

Are you experiencing domestic abuse?
You can call the Free 24 hour National Domestic Abuse Helpline, run by Refuge, on 0808 2000 247 for information and support.
If an emergency, please call 999.

Refuge Website

Herts Safeguarding Adults Board

Making sure adults at risk are cared for somewhere free from abuse and harassment, in their daily lives.
Do you have a safeguarding concern about an adult? Call 0300 123 4042 (24 hours a day). For concerns about a child report to 0300 123 4043. If an emergency, please call 999.

Herts Safeguarding Website

Friends Against Scams

For tips and guidance on how to stay scam smart, especially during the current situation, Friends Against Scams aims to prevent and protect people from becoming victims of scamming.

Friends Against Scams Website

Food and Financial Support

It may be a tough time financially for some or difficult to access food with lockdown restrictions, but there are number of services that are providing support. Check out the services below.

Citizens Advice North Herts

For financial guidance and support, the Citizens Advice team are here to help.

Call: 03444 111 444

Citizens Advice Website

Letchworth Foodbank

Supporting people in Hitchin, Letchworth and Baldock to access food.

Call: 07825 300437

Letchworth Foodbank Website

Herts Help

Support for those who are isolating due to COVID -19 and struggling with accessing essential items such as food and/or medication.
Call: 0300 123 4044

Herts Help Website

Letchworth Garden City Heritage Foundation 

For those living in Letchworth who are isolated and struggling to access essential resources such as food and medication, the Community Response Team can help.
Call: 01462 530360 (Mon-Fri 9am-5pm) or  email [email protected] 

The Heritage Foundation Website

Compassionate Neighbours

Compassionate Neighbours are trained volunteers offering social and emotional support to people in their local community.
Call: 01462 679540

Compassionate Neighbours Website