Support during the pandemic

Restrictions from the pandemic can make things really challenging, the following services are here to help.  Looking for help but can't find what you need locally - give us a call on 01462 474111 or email [email protected] 


HertsHelp is a free service which can put you in touch with practical help and emotional support in your area. You or your carer may also be eligible for support, discounts, or certain benefits which could help with paying bills. 
Call: 0300 123 4044

Herts Help Website


If you are worried about your mental health during the coronavirus outbreak, the Samaritans are here to talk. Their support line is open 24 hours a day, 365 days a year.
Call: 116 123

Samaritans Website

Citizen Advice North Herts

For financial guidance and support, the Citizens Advice team are here to help.
Call: 0800 144 88 48 

Citizens Advice Website

Letchworth Foodbank

Supporting people in Hitchin, Letchworth and Baldock to access food.
Call: 07825 300437 

Food Bank Website


Are you experiencing domestic abuse? You can call the Free 24 hour National Domestic Abuse Helpline, run by Refuge, on 0808 2000 247 for information and support. If an emergency, please call 999.

Refuge Website 

Safe and Well Visits

Hertfordshire Fire and Rescue Service are offering safe and well checks. The visit looks at fire safety, keeping warm in winter, falls prevention and wellbeing check.

Fire and Rescue Service Website